Editorial Policy
Who writes ReviewFire content?
Our articles are produced by the ReviewFire Editorial Team — the people who build and operate ReviewFire, a review and reputation-management platform. ReviewFire is a product of Seota, an engineering-first digital growth firm in Frisco, Texas that has spent two decades helping local businesses rank, grow, and protect their reputations online.
Every post carries a byline that links to an author page describing who stands behind it.
How do we research and source claims?
We write from direct, hands-on experience running review-collection and reputation workflows across Google Business Profile and Facebook. When we cite a statistic, study, policy, or third-party fact, we link to the primary source so you can verify it yourself.
We do not publish invented statistics, fabricated customer outcomes, or made-up sample sizes. Where we share outcome ranges, we frame them as industry benchmarks — not guarantees, and not claims about specific ReviewFire customers.
How do we describe what the product does?
Product claims are checked against what ReviewFire actually ships. Live integrations are stated plainly (Google Business Profile, Facebook, email, CSV import, REST API); anything still in development is labeled as on the roadmap, never as a current feature.
We avoid compliance or certification claims we cannot substantiate. If we have not earned a certification, we say so.
How do we use AI in our content?
We may use AI tools to assist with drafting and editing, but every published article is reviewed by a human on the editorial team for accuracy, tone, and adherence to the standards on this page. AI does not get the final word — people do.
How do we handle corrections?
When we find an error, we fix it. Substantive corrections to facts or guidance are made promptly, and the article’s modified date is updated. If something here looks wrong, tell us and we will review it.
How do we treat reviews and ratings?
We never fabricate reviews, ratings, or testimonials, and we never publish star-rating structured data without real, verifiable reviews behind it. Our guidance to customers is the same standard we hold ourselves to: earn reviews honestly, route feedback fairly, and never gate or buy ratings.