Review management, built for the businesses you run.
ReviewFire helps local services, multi-location franchises, healthcare practices, and restaurants generate more Google reviews — and quietly catches unhappy customers before they post a 1-star.
All Your Reviews, One Dashboard
Aggregating reviews from the platforms your customers trust most
How ReviewFire works
Smart routing in four steps. Set up in an afternoon. ROI you can measure in 30 days.
Ask every customer, automatically.
Send branded email review requests right after the job. Upload a CSV, push customers through our REST API, or send single-touch from your phone.
Route happy customers to Google.
Customers who rate 4-5 are routed to your Google Business Profile. Reviews that move local pack rankings actually get written.
Catch the unhappy ones privately.
Ratings of 1-3 go to your team as a private feedback ticket — with notes, resolved flags, and AI-assisted reply suggestions.
Report by location, team, or tag.
See which location, employee, and source is driving reviews. Roll-up dashboards for HQ; per-location detail for managers.
Everything you need to own your reputation
Powerful tools designed for businesses with one location or hundreds.
Multi-Location Aggregation
See all your reviews from every location in one unified dashboard. No more jumping between platforms.
Employee Performance
Track employee-level insights and identify your top performers based on customer feedback.
Real-Time Alerts
Get instant notifications for negative reviews so you can respond before it impacts your reputation.
Sentiment Analytics
AI-powered sentiment analysis to understand what customers really think about your business.
Built for the businesses you run
Whether you run 1 location or 200, ReviewFire is tuned for how your team works and how your customers leave reviews.
Local Service Businesses
HVAC, plumbing, electrical, auto, roofing, landscaping. Turn every tech and truck into a review-getter with staff invite codes and leaderboards.
Read playbookMulti-Location Franchises
One dashboard. Every location. Real franchisee adoption — without the enterprise price tag of Birdeye or Reputation.com.
Read playbookHealthcare & Professional Services
Dental, medspa, vet, legal, financial. Privacy-aware templates and smart routing built around how high-LTV cash-pay practices already work.
Read playbookRestaurants & Hospitality
Google reviews in one inbox. Catch the bad Friday-night table before it shows up in a public review.
Read playbookReady to take control of your reputation?
Put smart routing to work for your business — more Google reviews, fewer public 1-stars, and results you can measure in 30 days.