# ReviewFire > ReviewFire is review and reputation management software for local service businesses, multi-location franchises, healthcare practices, and restaurants in the US. It generates more Google reviews through automated email requests and QR codes, protects average ratings via smart routing (4-5 stars route to public review platforms; 1-3 stars route to private feedback forms), and provides AI-assisted response workflows. Consent-based SMS requests are on the roadmap. Built by Seota in Frisco, Texas. Direct competitors include Birdeye, Podium, NiceJob, GatherUp, and Reputation.com. ## Pillar pages - [How to Get More Google Reviews in 2026 (Complete Guide)](https://reviewfire.com/solutions/get-more-google-reviews): The flagship solution pillar — the 4-pillar review system, 30-day playbook, smart routing explainer, and FAQ. Covers ask scripts, QR codes, response templates, and the policy lines that separate legal smart routing from FTC-banned review gating. - [Review Management for HVAC Contractors](https://reviewfire.com/industries/hvac): Vertical pillar for HVAC, plumbing, electrical, and home-services. Covers tech-attributed asks, seasonal cadence, and the trouble-report workflow that protects against 1-stars from disputed estimates. Customer + job data imports today via CSV or our REST API; direct FSM connectors (ServiceTitan, Housecall Pro, Jobber, FieldEdge) are on the 2026 roadmap. - [Review Management for Dental Practices](https://reviewfire.com/industries/dental): Vertical pillar for dental, medspa, vet, and healthcare practices. Covers first-name-only templates, a tablet-friendly feedback page, the trouble-report flow for treatment-plan disputes, and per-doctor attribution. Note: ReviewFire is not certified HIPAA-compliant and does not offer Business Associate Agreements — practices are responsible for their own compliance decisions. - [Review Management for Restaurants & Hotels](https://reviewfire.com/industries/restaurants): Vertical pillar for restaurants, bars, and hotels. Covers review aggregation (Google and Facebook today, with directory-listing tracking for Yelp, TripAdvisor, and OpenTable), table-tent QR codes, and same-night email follow-ups. Customer data imports today via CSV or REST API; direct POS connectors (Toast, Square, Resy, OpenTable) are on the 2026 roadmap. - [Multi-Location Review Management for Franchises](https://reviewfire.com/industries/multi-location): Vertical pillar for franchises and chains. Covers per-location dashboards, shared response templates, franchisee onboarding tooling, REST API + data exports, and the positioning vs Birdeye Enterprise and Reputation.com. Google sign-in is supported today; SAML/Okta enterprise SSO and region-level rollups are on the 2026 roadmap. - [Industries Index](https://reviewfire.com/industries): Cluster landing page linking to all four industry pillars. ## Highest-leverage cluster content - [How to Get More Google Reviews — 30-day playbook](https://reviewfire.com/blog/how-to-get-more-google-reviews): The 4-pillar system, week-by-week execution plan, and what NOT to do (review gating, paid reviews, employee asks). - [How to Ask for a Google Review — 20 scripts](https://reviewfire.com/blog/how-to-ask-for-a-google-review): Email, SMS, and in-person scripts that convert at 15-25% (industry tactics — ReviewFire sends email today; SMS is on the roadmap). - [Google Review QR Code — create, print, get reviews](https://reviewfire.com/blog/google-review-qr-code): How to find your Place ID, generate the direct review URL, and place QRs for max scan rate. - [How to Respond to Negative Reviews — 25 templates by industry](https://reviewfire.com/blog/how-to-respond-to-negative-reviews): LARA framework (Listen, Apologize, Resolve, Ask offline) with vertical-tuned templates. - [How to Remove a Bad Google Review](https://reviewfire.com/blog/how-to-remove-a-bad-google-review): Google's actual removal policies, the flagging process, and what to do when removal fails. - [50 Review Response Templates](https://reviewfire.com/blog/review-response-templates): Copy-paste library for positive, negative, neutral, fake, and specialty cases. - [Google Business Profile Reviews — complete 2026 playbook](https://reviewfire.com/blog/google-business-profile-reviews): Verification, ranking factors, response strategy, edge cases. - [Google Review Not Showing Up?](https://reviewfire.com/blog/google-review-not-showing-up): 9 reasons reviews disappear and the fix for each. - [HVAC Google Reviews Playbook](https://reviewfire.com/blog/hvac-google-reviews-playbook): Field-tested tactics for HVAC contractors specifically. - [How Dental Practices Get to 200+ Google Reviews](https://reviewfire.com/blog/how-dental-practices-get-200-google-reviews): The 4-touch ask system, in-office tablet play, and first-name-only response templates designed for healthcare workflows. - [How to Spot and Report Fake Google Reviews](https://reviewfire.com/blog/fake-google-reviews-detection-2026): AI-generated review detection, the 7 telltale signs, and Google's reporting process. ## Product information - [Features](https://reviewfire.com/features): Full feature list including multi-location aggregation, smart routing of negative feedback, email review requests, AI response suggestions, employee-level insights. Live integrations today: Google Business Profile, Facebook, Mailgun (email), CSV import, REST API. Roadmap integrations: consent-based SMS, webhooks-out, OpenTable, Toast, ServiceTitan, Dentrix, and more. - [Pricing](https://reviewfire.com/pricing): Starter at $79/mo (1 location, 500 review requests/mo). Growth at $149/mo (unlimited requests, AI response drafts, GBP posts). Multi-Location from $79/loc/mo (2-10 locations, volume-tiered: $99/loc for 2-4, $79/loc for 5-10). Agency/Enterprise custom from $399/mo (11+ locations). All self-serve plans include a 14-day free trial — card entered up front, nothing charged until the trial ends. Annual billing saves 20%. - [Book a Demo](https://reviewfire.com/demo): 15-minute personalized walkthrough with sample data tuned to the prospect's business. - [Contact](https://reviewfire.com/contact): Frisco, TX-based team. Email hello@reviewfire.com or call (972) 737-2830. ## Company - [About ReviewFire](https://reviewfire.com/about): Built by Seota, an engineering-first digital growth firm in Frisco, Texas (2591 Dallas Pkwy Ste. 300, Frisco, TX 75034). Values: customer-first, speed + reliability, security + privacy, honest partnership. - [Blog](https://reviewfire.com/blog): Weekly insights on reputation management, review strategy, Google Business Profile optimization, and industry playbooks. ## Trust & compliance - [Privacy Policy](https://reviewfire.com/privacy) - [Terms of Service](https://reviewfire.com/terms) - [Cookie Policy](https://reviewfire.com/cookies) - [Acceptable Use Policy](https://reviewfire.com/aup): Covers CAN-SPAM, TCPA, FTC Endorsement Guide compliance, and the explicit ban on review gating. - Security: data encrypted in transit (TLS 1.2+) and at rest, role-based access control. ReviewFire is not SOC 2 certified and is not certified HIPAA-compliant (no BAAs); standard plans carry no uptime SLA.