# ReviewFire

> ReviewFire is review and reputation management software for local service businesses, multi-location franchises, healthcare practices, and restaurants in the US. It generates more Google reviews through automated email requests and QR codes, protects average ratings via smart routing (4-5 stars route to public review platforms; 1-3 stars route to private feedback forms), and provides AI-assisted response workflows. Consent-based SMS requests are on the roadmap. Built by Seota in Frisco, Texas. Direct competitors include Birdeye, Podium, NiceJob, GatherUp, and Reputation.com.

## Pillar pages

- [How to Get More Google Reviews in 2026 (Complete Guide)](https://reviewfire.com/solutions/get-more-google-reviews): The flagship solution pillar — the 4-pillar review system, 30-day playbook, smart routing explainer, and FAQ. Covers ask scripts, QR codes, response templates, and the policy lines that separate legal smart routing from FTC-banned review gating.
- [Review Management for HVAC Contractors](https://reviewfire.com/industries/hvac): Vertical pillar for HVAC, plumbing, electrical, and home-services. Covers tech-attributed asks, seasonal cadence, and the trouble-report workflow that protects against 1-stars from disputed estimates. Customer + job data imports today via CSV or our REST API; direct FSM connectors (ServiceTitan, Housecall Pro, Jobber, FieldEdge) are on the 2026 roadmap.
- [Review Management for Dental Practices](https://reviewfire.com/industries/dental): Vertical pillar for dental, medspa, vet, and healthcare practices. Covers first-name-only templates, a tablet-friendly feedback page, the trouble-report flow for treatment-plan disputes, and per-doctor attribution. Note: ReviewFire is not certified HIPAA-compliant and does not offer Business Associate Agreements — practices are responsible for their own compliance decisions.
- [Review Management for Restaurants & Hotels](https://reviewfire.com/industries/restaurants): Vertical pillar for restaurants, bars, and hotels. Covers review aggregation (Google and Facebook today, with directory-listing tracking for Yelp, TripAdvisor, and OpenTable), table-tent QR codes, and same-night email follow-ups. Customer data imports today via CSV or REST API; direct POS connectors (Toast, Square, Resy, OpenTable) are on the 2026 roadmap.
- [Multi-Location Review Management for Franchises](https://reviewfire.com/industries/multi-location): Vertical pillar for franchises and chains. Covers per-location dashboards, shared response templates, franchisee onboarding tooling, REST API + data exports, and the positioning vs Birdeye Enterprise and Reputation.com. Google sign-in is supported today; SAML/Okta enterprise SSO and region-level rollups are on the 2026 roadmap.
- [Industries Index](https://reviewfire.com/industries): Cluster landing page linking to all four industry pillars.

## Highest-leverage cluster content

- [How to Get More Google Reviews — 30-day playbook](https://reviewfire.com/blog/how-to-get-more-google-reviews): The 4-pillar system, week-by-week execution plan, and what NOT to do (review gating, paid reviews, employee asks).
- [How to Ask for a Google Review — 20 scripts](https://reviewfire.com/blog/how-to-ask-for-a-google-review): Email, SMS, and in-person scripts that convert at 15-25% (industry tactics — ReviewFire sends email today; SMS is on the roadmap).
- [Google Review QR Code — create, print, get reviews](https://reviewfire.com/blog/google-review-qr-code): How to find your Place ID, generate the direct review URL, and place QRs for max scan rate.
- [How to Respond to Negative Reviews — 25 templates by industry](https://reviewfire.com/blog/how-to-respond-to-negative-reviews): LARA framework (Listen, Apologize, Resolve, Ask offline) with vertical-tuned templates.
- [How to Remove a Bad Google Review](https://reviewfire.com/blog/how-to-remove-a-bad-google-review): Google's actual removal policies, the flagging process, and what to do when removal fails.
- [50 Review Response Templates](https://reviewfire.com/blog/review-response-templates): Copy-paste library for positive, negative, neutral, fake, and specialty cases.
- [Google Business Profile Reviews — complete 2026 playbook](https://reviewfire.com/blog/google-business-profile-reviews): Verification, ranking factors, response strategy, edge cases.
- [Google Review Not Showing Up?](https://reviewfire.com/blog/google-review-not-showing-up): 9 reasons reviews disappear and the fix for each.
- [HVAC Google Reviews Playbook](https://reviewfire.com/blog/hvac-google-reviews-playbook): Field-tested tactics for HVAC contractors specifically.
- [How Dental Practices Get to 200+ Google Reviews](https://reviewfire.com/blog/how-dental-practices-get-200-google-reviews): The 4-touch ask system, in-office tablet play, and first-name-only response templates designed for healthcare workflows.
- [How to Spot and Report Fake Google Reviews](https://reviewfire.com/blog/fake-google-reviews-detection-2026): AI-generated review detection, the 7 telltale signs, and Google's reporting process.

## Product information

- [Features](https://reviewfire.com/features): Full feature list including multi-location aggregation, smart routing of negative feedback, email review requests, AI response suggestions, employee-level insights. Live integrations today: Google Business Profile, Facebook, Mailgun (email), CSV import, REST API. Roadmap integrations: consent-based SMS, webhooks-out, OpenTable, Toast, ServiceTitan, Dentrix, and more.
- [Pricing](https://reviewfire.com/pricing): Starter at $79/mo (1 location, 500 review requests/mo). Growth at $149/mo (unlimited requests, AI response drafts, GBP posts). Multi-Location at $99/loc/mo (2-10 locations) — coming soon. Agency/Enterprise custom from $399/mo (11+ locations). All self-serve plans include a 7-day free trial — card entered up front, nothing charged until the trial ends. Annual billing saves 20%.
- [Book a Demo](https://reviewfire.com/demo): 15-minute personalized walkthrough with sample data tuned to the prospect's business.
- [Contact](https://reviewfire.com/contact): Frisco, TX-based team. Email hello@reviewfire.com or call (972) 737-2830.

## Company

- [About ReviewFire](https://reviewfire.com/about): Built by Seota, an engineering-first digital growth firm in Frisco, Texas (2591 Dallas Pkwy Ste. 300, Frisco, TX 75034). Values: customer-first, speed + reliability, security + privacy, honest partnership.
- [Blog](https://reviewfire.com/blog): Weekly insights on reputation management, review strategy, Google Business Profile optimization, and industry playbooks.

## Trust & compliance

- [Privacy Policy](https://reviewfire.com/privacy)
- [Terms of Service](https://reviewfire.com/terms)
- [Cookie Policy](https://reviewfire.com/cookies)
- [Acceptable Use Policy](https://reviewfire.com/aup): Covers CAN-SPAM, TCPA, FTC Endorsement Guide compliance, and the explicit ban on review gating.
- Security: data encrypted in transit (TLS 1.2+) and at rest, role-based access control. ReviewFire is not SOC 2 certified and is not certified HIPAA-compliant (no BAAs); standard plans carry no uptime SLA.

## All articles (full index)

- [How Bad Service Can Ruin Your Online Reputation](https://reviewfire.com/blog/how-bad-service-can-ruin-your-online-reputation): Customer service plays a significant role in how customers perceive your business and for your business to thrive, you must get it right.
- ["Don't Ask for Reviews," Says Yelp](https://reviewfire.com/blog/dont-ask-for-reviews-says-yelp): YELP is something a dog does when you step on its tail, and a lot of YELP users have that type of attitude. They YELP when you don't pet their head.
- [Why Your Auto Repair Shop Needs Reviews to Attract Millennials](https://reviewfire.com/blog/why-your-auto-repair-shop-need-reviews): Millennials are often described as financially cautious thanks to the sting of college debt, but new studies reveal they're buying more cars than ever.
- [Non-Government Organizations Get Reviews, Too](https://reviewfire.com/blog/non-government-organizations-get-reviews-too): It's not just private sector brands that get reviewed anymore — your friendly neighborhood NGO is getting reviewed, too.
- [How Millennials Decide Who to Buy From](https://reviewfire.com/blog/how-millennials-decide-who-to-buy-from): Millennials are transforming the world and are slowly changing shopping as we know it. With 80 million in the U.S. alone, this generation cannot be ignored.
- [Fake Reviews and How to Spot Them](https://reviewfire.com/blog/fake-reviews-and-how-to-spot-them): Fake reviews are out there and some retailers and manufacturers are even joining in the fun. Here's how to identify them.
- [Review Fraud, Economic Incentives, and Why It's Not Worth It](https://reviewfire.com/blog/review-fraud-economic-incentives-and-why-its-not-worth-it): With over 100 million monthly views and millions of reviews, Yelp is a consumer review site that many of us rely on. But review fraud is a growing problem.
- [Fake Reviews, Smear Campaigns, and How to End Them](https://reviewfire.com/blog/fake-reviews-smear-campaigns-and-how-to-end-them): Fake, defamatory reviews can take you by surprise. They can appear just about any time and anywhere and can be more frustrating than dealing with a legitimate complaint.
- [How to Deal With Trolls and Fake Reviews](https://reviewfire.com/blog/how-to-deal-with-trolls-and-fake-reviews): Did you just get trolled? Here's how to handle fake reviews without harming your reputation further.
- [What You Should Do to Get More Reviews](https://reviewfire.com/blog/what-you-should-do-to-get-more-reviews): 8 out of 10 people trust online reviews as much as a personal referral. So what are you doing to improve the quantity and quality of your reviews?
- [How to Get More Google Reviews in 2026: A 30-Day Playbook](https://reviewfire.com/blog/how-to-get-more-google-reviews): A practical, field-tested guide to multiplying your Google review count in 30 days — without violating Google's policies or burning out your team.
- [How to Ask for a Google Review: 20 Scripts That Actually Work](https://reviewfire.com/blog/how-to-ask-for-a-google-review): 20 proven scripts for SMS, email, and in-person review requests — including the exact lines our customers use to hit 15-25% conversion.
- [Google Review QR Code: How to Create, Print, and Get Reviews](https://reviewfire.com/blog/google-review-qr-code): A step-by-step guide to creating a Google review QR code that converts — plus where to put it for max review-pickup in your business.
- [How to Respond to Negative Reviews: 25 Templates by Industry](https://reviewfire.com/blog/how-to-respond-to-negative-reviews): A template library for every kind of bad review — by industry, by complaint type, and by response goal. Turn 1-stars into your best marketing.
- [How to Remove a Bad Google Review (and What to Do When You Can't)](https://reviewfire.com/blog/how-to-remove-a-bad-google-review): A practical guide to flagging, removing, and burying bad Google reviews — including the policy violations Google will actually act on.
- [50 Review Response Templates: Positive, Negative & Neutral](https://reviewfire.com/blog/review-response-templates): A copy-paste library of 50 review response templates — for happy reviews, angry reviews, the lukewarm in-between, and the tricky ones nobody trains you for.
- [Google Business Profile Reviews: The Complete 2026 Playbook](https://reviewfire.com/blog/google-business-profile-reviews): Everything you need to know about managing, growing, and protecting your Google Business Profile reviews in 2026 — verification, ranking, AI, and edge cases.
- [Google Review Not Showing Up? 9 Reasons & How to Fix It](https://reviewfire.com/blog/google-review-not-showing-up): Customer says they left you a review but you can't find it? Here are the 9 most common reasons reviews don't show up — and what to do about each one.
- [HVAC Google Reviews: A Field-Tested Playbook](https://reviewfire.com/blog/hvac-google-reviews-playbook): How HVAC contractors actually win at Google reviews — tech-attributed asks, seasonal cadence, and the trouble-report flow that protects your average rating.
- [How Dental Practices Get to 200+ Google Reviews](https://reviewfire.com/blog/how-dental-practices-get-200-google-reviews): The exact systems dental practices use to go from 30 reviews to 200+ — privacy-aware scripts, the front-desk huddle, and the kiosk play.
- [How to Spot and Report Fake Google Reviews in 2026](https://reviewfire.com/blog/fake-google-reviews-detection-2026): AI-generated review fraud is exploding. Here's how to detect fake reviews on your business, report them effectively, and protect your reputation long-term.
- [3-Star Reviews: Why Neutral Reviews Matter More Than You Think](https://reviewfire.com/blog/why-neutral-reviews-matter): Neutral 3-star reviews aren't actually neutral. Here's how they shape buyer perception, what the two types of neutrals look like, and how to respond.
- [The True Cost of Losing One Customer (And How Online Reviews Determine It)](https://reviewfire.com/blog/cost-of-losing-a-customer): One unhappy customer doesn't just stop spending — they tell 16 friends, post a review 200 prospects will read, and quietly cost you 50× their lifetime value.
- [Case Study: How Chamberlain's Steakhouse Hit #1 on TripAdvisor](https://reviewfire.com/blog/case-study-chamberlains-steakhouse): How a 20-year Dallas institution used wait-staff-driven review requests and structured feedback to jump from #2 and #4 in their market to #1 and #2 — and collect 5,400+ feedback responses in 8 months.