Why Google Reviews Matter
Google, your trusted search engine, has dominated the Internet and it also dominates the reviews department along with Yelp and Facebook. In fact, it is safe to say that Google…
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How to Get Your Customers to Review Your Business
Sharing our experiences on social media has become commonplace. Whether it’s about a recent vacation or an amazing meal you just had, we’re quite sure that it’s probably on Facebook,…
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How Bad Reviews Affect Your Reputation
The Internet gives businesses big and small an opportunity for growth but it also has the power to ruin a brand overnight. Because of its influence, the Internet, particularly social…
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5 Ways to Respond to Bad Reviews Online
Having to respond to bad reviews online can be dreadful but it doesn’t have to be an anxiety-filled experience. Take a look at our tips on how you can turn…
Read MoreStatistics to Keep in Mind if you Get a Negative Review
Negative reviews can hurt your business but as with any problem, there is sunshine after the rain, a light at the end of the tunnel, etc. But let’s concentrate on…
Read MoreWhy Brands Should Track Their Reviews
The Internet has made it harder for brands to whitewash what people say about them. If a brand wanted to get rid of a negative review, it won’t be as…
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Speed and a Global Audience, Two of the Biggest Challenges Faced by Brands Online
Big corporations and small to medium-sized ones are facing unprecedented difficulties online. With social media and instantaneous communications readily available for anyone who has internet access, brands now have to…
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Online Reviews Can Determine Your Success
Why Your Business Should Pay Attention to Online Reviews Online reviews are important for your business. You’ve read this statement over and over but how important are they really? And…
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Case Study: Improving Great Restaurants
The Challenge Chamberlain’s Steak and Chop and Chamberlain Fish Market Grill are both incredibly well run restaurants that constantly strive to improve. Chamberlain’s has a dedicated clientele but their Online…
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